Faq's

I just placed an order. Will I recieve a confirmation email with my tracking number? 

Once you complete your order, you will automatically receive a confirmation email that includes your order and tracking number. On the day that your order is scheduled for delivery, you will receive an "out for delivery" email informing you that your parcel is set to arrive. These emails are intended to keep you up to date on the delivery status.    

What is a "preorder" listing? 

Items listed as preorder are available for purchase to secure your merchandise, but may not be available for immediate shipping. Please refer to the individual listing as it will contain expected shipping parameters and specific product information.

I have a discount code, how do I use it?

To redeem your discount code, simply add your code in the discount code box at checkout. Your code will automatically deduct the discount from your total upon completion of checkout.
The following conditions apply:
•One discount code per order is valid. 
•All discount codes are subject to terms, policies and conditions.
•Discount code is valid until expiration date/time unless otherwise stated. 
•Discount codes hold no cash value and are non-transferable, non-refundable and are subject to change without notice. 

I just placed an order for a gift. How will the package arrive?

Your gift parcel will ship to the address that you provided at checkout. Your gift will not include price tags or packaging that indicates cost. Each parcel arrives neatly assembled in branded boxing, making each gift special.

What do I receive when I sign up for emails?

When you sign up for emails, you will receive occasional marketing emails that share new designs, grant early access to online sales, discount codes and insider specials. If at anytime you wish to unsubscribe from our list, it is as simple as one click.

Do you offer payment plans?

We are partnered with Shop-pay/Affirm, Afterpay, and Paypal-Pay in 4. These payment methods allow you shop now, receive your order right away and pay the balance over time. At checkout, you will be given the option to choose your favorite payment methods. Select the method that you wish to use and complete checkout.

My favorite design sold out before I could purchase it. Will it be offered again? 

Our exclusive designs are crafted in limited runs and small batch production. Select designs have been know to make a comeback. Join our email list and we will be sure to send you a reminder for new collections, restocks of favorites and special online offers.