Frequently Asked Questions

Where is Jennifer Favour Jewelry made?

JF designs are created exclusively at Jennifer Favour jewelry. We keep our design processes in house and pride ourselves in the ability to operate as a truly independent company.

What materials do you use to make your pieces? 

Most Jennifer Favour designs are crafted from solid sterling silver. Some designs are crafted using solid 14k gold and 14/20 gold fill. We use only the finest raw metals, all ethically sourced from reputable companies within the United States.

Will I receive a tracking number on my order?

You will receive a confirmation email upon completing your order that provides a tracking number. You are able to track your package via the USPS website or create an account with us and track your package directly with Jennifer Favour jewelry.

How can I share my jewelry experience? 

Please feel free to share your happy smiles on social media in your new JF jewelry. Don't forget to tag us @jenniferfavourjewelry and use the #jenniferfavour in your description. We are honored that you have purchased from us and look forward to seeing photos of you. 

What is Preorder and Made To Order? 

Items listed as Preorder or Made To Order, are not yet made or not in our possession. Preorder and Made To Order items take extra time to ship. Please refer to the individual listing as it will always contain exact completion and shipping information.

What does the sun emoji mean ? 

Certain items will have a sunshine emoji on the corner of the photo. This emoji indicates that the image was taken outdoors in natural lighting. Generally speaking, you will see this icon on pieces that boast exceptional vibrant stones. We love to showcase mother natures handwork in her full glory.